Value
  IT HealthTrack’s #1 Business Objective is to continually provide value in its services and products. Our value is demonstrated by the balance between the quality of our service and our price.

The quality of our services is demonstrated by:

  • Recognized Leadership in the Field

  • Years of Customer Confidence

  • Long-term Relationships with our Professional Staff

  • Investment in State of the Art Information and Communication Technology

  • Enduring acceptance of our services in the rehabilitation community 

Outsourcing - a way of predicting and controlling costs


IT HealthTrack’s method of pricing on a per completed record basis offer the following benefits:

  • You pay only for successful results;

  • You can accurately budget for follow-up services by identifying the number of discharges and multiplying by our per record rate or pre-determining the number of follow-ups to be completed each month;

  • No costs for retraining as a result of turnover;

  • No need to pay fringe benefits or overhead;

  • No other personnel costs.


TO CALCULATE YOUR ACTUAL COSTS FOR FOLLOW-UP USE THE FOLLOWING FORMULA:

Simply multiply – [volume of discharges x  88% average completion rate]  x  per record rate = Your Predicted Costs

This calculation can be used to determine monthly or annual costs based on the time frame for volume of discharges

Your costs may be fixed by pre-determining sample size or variable depending on bed capacity and length of stay. Either way the decisions are under your control.
 

Value Added Services


IT HealthTrack’s primary service is data collection of functional outcomes. However, our value added services provide an outstanding package of benefits bundled in a single per record price. Our package includes
  • Key less data entry to minimize errors and maximize accuracy;

  • ICD-9 coding of post-discharge diagnoses using the latest codes and electronic look-up tables;

  • Fast-Track Advisory for reporting of patient concerns and questions;

  • Customization of follow-up through facility-defined items;

  • Monthly reports of responses to facility defined items;

  • Quarterly reports for standardized instruments;

  • IT HealthTrack benchmarks for comparison of outcomes;

  • Case Mix Adjusted benchmarks for relevant comparisons;

  • Error Bar reporting for visualization of standard deviations and examination for statistical significance;

  • Monthly Unobtainable Reports for documentation of all call attempts and improvement of completion rate;

  • 5 minute transfer process for data submission using a software template;

  •  Electronic data return by disk or email using rigorous security measures;

  • Exceptional customer service.

Special Offers


Offer for rehabilitation administrators’ quality managers – free 30-minute consultation via teleconference with Dr. Pam Smith, President & CEO of IT HealthTrack on use of follow-up data for continued quality improvement and program evaluation. Dr. Smith will provide practical examples of report formats. Email Dr. Smith for an appointment


6500 Main St., Suite 3 • Williamsville, NY  14221 • Phone: 716.630.0063 • Fax: 716.630.6403

© IT HealthTrack All Rights Reserved