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Value |
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IT HealthTrack’s
#1 Business Objective is to continually provide value in its services
and products. Our value is demonstrated by the balance between the
quality of our service and our price. |
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The quality of our
services is demonstrated by:
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Recognized Leadership in the Field
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Years
of Customer Confidence
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Long-term Relationships with our Professional Staff
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Investment in State of the Art Information and Communication
Technology
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Enduring acceptance of our services in the rehabilitation community
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Outsourcing - a way of predicting and
controlling costs |
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IT HealthTrack’s method of pricing on a per completed record basis offer
the following benefits:
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You pay only for successful results;
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You can accurately budget for follow-up services by
identifying the number of discharges and multiplying by our per record
rate or pre-determining the number of follow-ups to be completed each
month;
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No costs for retraining as a result of turnover;
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No need to pay fringe benefits or overhead;
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No other personnel costs.
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TO CALCULATE YOUR ACTUAL COSTS FOR FOLLOW-UP USE THE FOLLOWING FORMULA:
Simply multiply – [volume of
discharges x 88% average completion rate] x per record rate = Your
Predicted Costs
This calculation can be used
to determine monthly or annual costs based on the time frame for volume
of discharges
Your costs may be fixed by
pre-determining sample size or variable depending on bed capacity and
length of stay. Either way the decisions are under your control.
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Value Added Services
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IT HealthTrack’s primary service is data collection
of functional outcomes. However, our value added services provide an
outstanding package of benefits bundled in a single per record price.
Our package includes
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Key
less data entry to minimize errors and maximize accuracy;
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ICD-9 coding of post-discharge
diagnoses using the latest codes and electronic look-up tables;
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Fast-Track Advisory for reporting
of patient concerns and questions;
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Customization of follow-up through
facility-defined items;
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Monthly reports of responses to
facility defined items;
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Quarterly reports for standardized
instruments;
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IT HealthTrack benchmarks for
comparison of outcomes;
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Case Mix Adjusted benchmarks for
relevant comparisons;
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Error Bar reporting for
visualization of standard deviations and examination for statistical
significance;
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Monthly Unobtainable Reports for
documentation of all call attempts and improvement of completion rate;
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5 minute transfer process for data
submission using a software template;
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Electronic data return by
disk or email using rigorous security measures;
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Exceptional customer service.
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Special Offers

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Offer
for rehabilitation administrators’ quality managers – free 30-minute
consultation via teleconference with Dr. Pam Smith, President & CEO of
IT HealthTrack on use of follow-up data for continued quality
improvement and program evaluation. Dr. Smith will provide practical
examples of report formats.
Email Dr. Smith
for an appointment
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6500 Main St., Suite 3 •
Williamsville, NY 14221 • Phone: 716.630.0063 • Fax: 716.630.6403
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